Knowledge creation is an integral part of any organization. Knowledge creation is defined as, "the process by which knowledge is produced and used in the development of societal needs and organizations." There are many types of knowledge such as, technical knowledge, market knowledge, organizational knowledge and interpersonal knowledge. Developing knowledge does not only apply to individuals but also to organizations. Companies and businesses are constantly on the look out for ways by which they can increase the knowledge base of their employees and also develop the necessary skills that their employees need to be able to contribute to the success and profitability of the business. The importance of knowledge cannot be underestimated. In a highly competitive business environment, any aspect of a business must be better than the last in order to survive. It therefore goes without saying that knowledge plays a very important role in this highly competitive business environme...